Important information

Terms of Business and Website Use

Please read these terms carefully before engaging our services or using our website.

Introduction & important information

Welcome to PAYE Refund Ireland, operated by ACCTS & TECHS LIMITED. These terms set out the basis on which we provide tax review and refund advisory services.

Revenue independence: We are a private, independent tax advisory firm and are not affiliated with, endorsed by, or connected to the Revenue Commissioners. You can manage your tax affairs directly through Revenue’s myAccount service.

Our fee is €150 + VAT per person, payable only where Revenue issues a refund.

1. Private independent service

PAYE Refund Ireland is a trading name of ACCTS & TECHS LIMITED, acting as an independent private tax agent. We provide professional assistance to PAYE workers in identifying and claiming legitimate tax credits and reliefs.

2. Website information

Website content is for general informational purposes only and does not constitute formal financial or legal advice. Tax laws and Revenue practices may change.

3. Service scope

Our service includes reviewing relevant past tax years, identifying possible reliefs, and submitting formal review requests to Revenue on your behalf where instructed and authorised.

4. Fee (€150 + VAT)

Our standard fee is €150 plus VAT per person. It is payable only where the Revenue Commissioners issue a tax refund resulting from our review.

5. No refund outcome

If Revenue determines that no overpayment has been made or no additional credits are due, no fee is charged.

6. Outcomes and timing

Processing times depend on Revenue and its verification procedures. We cannot guarantee a turnaround time or exact refund amount before the review is complete.

7. Refund destination

Revenue pays refunds directly into the customer’s verified bank account on file with Revenue. Our fee is subsequently invoiced and settled separately.

8. Authorisation and login security

We use official Revenue authorisations or guided procedures. You must never share your myAccount password or login credentials with anyone.

9. Customer responsibilities

You are responsible for ensuring that information, receipts, and personal data provided are accurate and complete, and for cooperating with reasonable requests for supporting documents.

10. Four-year time limit

Claims for tax refunds are subject to statutory time limits, generally four years after the relevant tax year. Please review older entitlements promptly.

11. Data protection and communications

We process personal data in accordance with applicable data protection law. Information is used for tax review purposes and communicating updates about your claim.

12. Liability and mandatory rights

Nothing in these terms excludes statutory consumer rights or protections under Irish law.

13. Changes and engagement terms

We may update these terms. The latest version will be published on our website.

14. Contact

For queries regarding these terms or our services, call 045 254 213 or email info@payerefund.ie.